Remember that no question is a bad question for your peace of mind…

FAQ

Most frequent questions and answers

By choosing Big Dave’s Carpet Cleaning, you will have your service performed by a professional, fully trained technician who can determine different carpet types and the correct treatments.

Most Real Estate Agencies won’t accept a DIY machine as a professional carpet clean, which could delay the return of your bond.

The DIY machine requires you to pick it up, do the job and drop it back – a lot of back breaking work for a small financial gain.

If I arrive after our agreed time, I will take $10 off our quoted price once the job is completed.

On average, your carpets will take 1 – 1.5 hours to dry.This is dependent on the treatment required and external factors such as the weather.

Yes, I can move your furniture* and beds. There is an additional cost, as this is a laborious and time consuming process.

* We do not move some items, such as china cabinets full of breakables, items that are in poor condition and items of weight that could cause injury.

No, we do not charge any extra for stain treatment, as this is part of our quoted price.

Unfortunately, due to the nature of different carpet types and the age of stain, not all stains will come out.

We will go through the areas of concern prior to commencement of the service and will advise you which stains may be harder or impossible to remove.

With our product and technique, we can remove most stains. The ones we are unable to remove do usually become lighter.

Yes, this is preferred as it gives me the opportunity to walk through the carpeted areas with you and discuss any areas of concern you may have.

Yes. I understand that you have commitments during the day or wish to have minimal disruption to your workplace.

Cleaning Services We Provide

Carpet
Cleaning
Upholstery
Cleaning
Tile & Grout
Cleaning
Mattress Cleaning & Sanitation

Book Now to get a 4th room or rug cleaned for $1

  • Dean Geldens AvatarDean Geldens

    I've used Haley and Ryan and Big Dave's carpet cleaning a few times now and have never had an issue with their services, - 01/08/2019 

    Anne Kleczar AvatarAnne Kleczar

    Thanks Dave you have done an excellent job on our lounge and very well priced . You are a true gentleman and family man... read more - 09/07/2019 

    Courtney Emilly AvatarCourtney Emilly

    Cannot recommend Big Dave’s carpet and upholstery cleaning enough- Dave and his beautiful wife came to clean our giant lounge and the results are unbeatable.... read more - 26/02/2018 

    Candice Sherwood AvatarCandice Sherwood

    Dave and Hayley are an amazing team. Highly recommend this company. My carpets have never been cleaner and they were more than happy to move... read more - 11/07/2018 

  • Samantha Mackin AvatarSamantha Mackin

    Dave always does a great job and has such a pleasant and professional way about him 🙂 We will always call on Dave! - 04/05/2017 

    Simon Aalders AvatarSimon Aalders

    Did a great job of cleaning mattress affordable and reliable will definitely recommend and use again. Simon and Kimberley - 17/06/2017 

    Leo Bugden AvatarLeo Bugden

    Great job today guys! Big Daves are very efficient, zero fuss and very affordable. Couldn't recommend them highly enough! - 26/09/2019 

    Beau Worsley AvatarBeau Worsley

    Great service, efficient, highly professional and great people to deal with. Highly recommend - 10/07/2019 

  • Tammy Angel AvatarTammy Angel

    This awesome husband and wife team totally took the stress out of my move going above and beyond to clean carpets and tiles in my... read more - 29/07/2018 

    David Curtis AvatarDavid Curtis

    We recently had Big Dave clean our carpets...they made it easy to book in the service, they arrived on time, stuck to the very fair... read more - 31/07/2018 

    Leah Blackley AvatarLeah Blackley

    Thanks so much for such a fabulous job you did on my sofa today it's so clean!!! I would highly recommend you...friendly and professional service... read more - 09/12/2015 

    Kaeren Smith AvatarKaeren Smith

    Great family business, excellent service with a smile, very professional at a great price Highly recommend The team at Ray White Tweed Heads - 14/09/2017 

  • Rod Reddacliff AvatarRod Reddacliff

    I have known Dave and Hayley Ryan for a couple of years, they are the most experienced carpet cleaners that I have ever dealt with,... read more - 17/05/2018 

    Grace under fire AvatarGrace under fire

    I had my lounge suite cleaned and it looks like new, even though it is over 16 yrs old and my sons would sit on... read more - 23/10/2018 

    Julie Castles AvatarJulie Castles

    Just had carpets cleaned. Great job. Dave is very professional!! Knows his work. Highly recommended! - 08/09/2018 

    Adelle Jarvis AvatarAdelle Jarvis

    Super friendly and reliable. Really great service. - 28/09/2018